Millennials and baby boomers account for about half the US population. But as health consumers, they have little in common. This infographic compares their wants and concerns.
Oliver Wyman Health
2 min read
Table of Contents
Consumer Loyalty and the “Happiness Halo”
How can healthcare organizations design a better consumer experience? Focus on building emotional connections—especially with interactions that aren’t typically warm and fuzzy.
Health Market 2.0: The Empowered Consumer
Four forces are shaping the future health market. Share these infographics illustrating the second major shift: The Empowered Consumer.
Humana’s Bold SDOH Strategy
Humana shares its ongoing journey to make communities healthier through a personalized care approach.
Will Smart Containment Save the Economy?
How COVID-19 testing, contact tracing, and targeted quarantine may revive consumer and employee confidence.
