Oliver Wyman Health Innovation Summit 2024

Sam Glick is executive vice president of enterprise strategy and business development for Kaiser Foundation Health Plan, Inc. and Hospitals. Glick is responsible for finding ways to bring Kaiser Permanente’s leading model of health-focused care to more communities, customers, and consumers. In support of that goal, he leads strategy, business development, innovation, government relations, communications, and risk management for the organization, including integrated care and coverage, Kaiser Permanente’s national health plan, the KP Medical Foundation, Risant Health, and future new businesses. He also oversees Kaiser Permanente Ventures and Kaiser Permanente International. Raised on a citrus nursery in Southern California, Glick trained in economics at Pomona College in California and the University of Warwick in England. He then worked in the technology industry as an entrepreneur and strategist, and helped to build the strategy and corporate development function at Mercer, the country's largest employer benefits broker and consultant. Immediately prior to joining Kaiser Permanente, he led the global Health & Life Sciences business at Oliver Wyman, working with health systems, health plans, and other health care organizations to be more responsive to market and consumer needs. Glick believes that everyone deserves easy access to high-quality, affordable health care — when, where, and how they want it. He also believes that education and good health go hand in hand. He is a longtime trustee of Pomona College, where he served for 9 years as chair of the board. He also serves as a member of the advisory board for the Rosenman Institute at the University of California, San Francisco, and he and his wife, Emily Glick, serve as cochairs of the Meals on Wheels of San Francisco honorary board.

Bio coming soon!

Camille Harrison is Executive Vice President, Medicare and Chief Innovation and Experience Officer. In this role, she oversees the enterprise’s Medicare company, as well as GuideWell’s Innovation, Customer Experience, and Digital efforts. She also has oversight for Marketing and the Customer Service Center for Florida Blue. Harrison provides overall leadership for Florida Blue Medicare, including positioning and managing the performance of this business segment. She is leading the implementation of a new digital operating model which will enable at-scale digital transformation. Additionally, Harrison leads efforts to establish enterprise-wide metrics and analysis to better understand customer loyalty and develop a common approach for executing work across the organization. Within GuideWell Innovation, she plays a critical role in addressing important company challenges by identifying and delivering strategic, innovative solutions that help the enterprise better serve its members, customers, and communities. Harrison is also responsible for the marketing approach to position Florida Blue as the preferred health solutions company for Floridians, in addition to the company’s customer service strategy. Harrison also co-leads the customer and community workstream of the Equity Alliance, an enterprise-wide initiative focused on addressing systemic racism and health disparities for Black Americans. She has held a series of progressively responsible roles since joining the enterprise in 2011. Prior to her current role, Harrison served as Senior Vice President and Chief Operating Officer for Florida Blue Commercial Markets and GuideWell Innovation. She previously also held roles as Senior Vice President, Chief Customer Officer; Senior Vice President, Chief Customer Experience Officer; Group Vice President, Service and Business Process Management; and Chief of Staff to the Chairman and CEO. Before joining GuideWell and Florida Blue, Harrison was Chief of Staff to the Chairman and CEO at Blue Cross and Blue Shield of Minnesota. She also held a number of leadership positions at Horizon-Blue Cross Blue Shield of New Jersey. Harrison has more than 27 years of health care industry experience with a background in customer service, claims operations, and general business operations, including government programs and client relations. She serves on the boards of Pager, Triple-S Management Corporation, and WebTPA. Harrison also represents Florida Blue as a corporate member of the Florida Blue Foundation, the United Way’s Tocqueville Society, and the American Heart Association’s First Coast Executive Leadership Cabinet. In 2024, she was named to Modern Healthcare’s 2024 Innovators List. Harrison previously served as the Chair of the Florida Blue Foundation and on the boards at GuideWell Source, The Early Learning Coalition of Duval County, and Incepture. She was also the co-chair of the 2018-2019 Go Red for Women Executive Leadership Cabinet. Harrison holds a Bachelor of Science degree in business education from Montclair State University in New Jersey and completed the Advanced Management Program from the University of Chicago Booth School of Business.

James Hereford is President and Chief Executive Officer of Fairview Health Services. He has served in that role for eight years. Based in Minneapolis, Minnesota, Fairview is a $7.3+ billion non-profit integrated health system affiliated with the University of Minnesota through our joint clinical enterprise, M Health Fairview. Fairview’s 34,000+ employees and 5,000+ system providers provide exceptional clinical care, from prevention of illness and injury to caring for the most complex medical conditions. Fairview has proudly served its communities for more than 150 years, and is the fourth largest employer in the State of Minnesota. James provides strategic leadership for Fairview’s entire continuum of services, which is unmatched in the region. Under his leadership, Fairview has grown to one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center—serving the greater Twin Cities metro area and north-central Minnesota. Its broad continuum of care also includes 40+ primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, and an integrated provider network. Fairview is also a leader in addressing health equity issues in Minnesota, including the establishment of the Fairview Hub for Health and Wellness, that brings together partners to address social determinants of care. Prior to joining Fairview, James served as chief operations officer at Stanford Health Care at Stanford University, where Stanford became a top ten hospital nationally during his time there. Previous roles included chief operations officer at the Palo Alto Medical Foundation, and a series of leadership roles with the Group Health Cooperative in Seattle, where he was responsible for leading the creation of one of the first primary care medical home models implemented at scale, the integrative use of technology in care delivery that brought the use of web technology to support patient access to their medical records and connection to their care teams, and the implementation of a lean management and improvement system across an integrated health plan and care delivery system. James holds bachelor's and master's degrees in mathematics from Montana State University. He has taught courses with Stanford University’s Graduate School of Business, University of Washington’s Master of Health Administration program, and The Ohio State University’s Master of Business Operations Excellence program. He is a frequent writer and presenter on the topic of lean management systems and transformation

As the Co-founder and CEO of Oshi Health, Sam is on a mission to increase access to the high quality, whole-person care that two of his family members have needed to manage their digestive conditions. His goal is to free millions of people from the burden of these conditions so they can get back to their life and work. Sam is leading Oshi’s growth and democratizing access to high value digestive care that’s proven to achieve unmatched clinical outcomes, member engagement & satisfaction and cost savings. He has led development of national-scale specialty value-based care contracts that serve as a model for how to pay for outcomes that matter to patients and drive significant cost savings. Having invested in creating robust evidence, Sam is now aligning all healthcare stakeholders to bring this critically needed care to millions of people: Payers provide in-network access to Oshi’s care for their members; employers build awareness of Oshi’s care to improve the health and productivity of their workforce; provider groups partner with Oshi to extend their practices; and patients come to understand their condition and triggers to achieve sustainable control over their symptoms. Under his leadership, Oshi has built a specialized clinical workforce and empowered culture that thrives in delivering true relationship-based care, earning Oshi multiple ‘Best Places to Work’ honors. Prior to co-founding Oshi Health, he held leadership roles across healthcare technology and tech-enabled services companies focused on improving population health. Sam lives in New York City with his family and enjoys comparing notes with other innovators in healthcare and cheering on Philadelphia sports teams and NYCFC.